Internal tool for IT company Monterail
Hybrid work became a global standard after the COVID-19 pandemic, changing how teams use office space on a daily basis. At Monterail company, this shift created a clear need for a simple and reliable way for employees to reserve desks when coming to the office.
The existing internal tool worked functionally, but the experience was slow, confusing, and visually inconsistent especially for users who booked desks either very rarely or every single day.
The main challenge was designing one system that could support two opposite behaviors: quick, occasional bookings and long-term, frequent reservations. Users struggled with unnecessary steps, unclear availability across date ranges, and a floor plan that looked attractive but often caused confusion instead of helping.
My goal was to turn the booking process into a clear, predictable flow. I focused on reducing friction by simplifying reservation management, improving navigation, and aligning visual language with user expectations. Actions like editing or rebooking a desk were redesigned to require fewer clicks, while availability logic was rethought to better support longer booking periods.
A major part of the redesign addressed clarity. Color semantics were standardized, the floor plan was restructured to support decision-making instead of competing for attention, and complex views were broken into smaller, more digestible steps on mobile. Desk selection was refined to feel faster and more spatially understandable.
The result is a more intuitive desk booking experience that adapts to different work styles, reduces cognitive load, and supports the everyday reality of a modern hybrid workplace.
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